Benefits: Offers Equity,Founding team opportunity: You're not joining a team—you're building the function,Mercury credit card issued to everyone for work related expenses,Massive inbound pipeline from day one: You won't be starting from scratch—there's substantial top-of-funnel already waiting,High-impact role: Your work directly drives the company's next milestone
Role Information
Role Overview: N/A
Responsibilities: Own the full customer relationship end-to-end—from first demo to onboarding, adoption, and expansion, Deeply understand each customer's business goals, content strategy, and what success looks like to them, Lead discovery conversations that get to the real problem, not just the surface ask, Act as a strategic advisor on content motion, LinkedIn presence, and executive positioning—not just a vendor pushing features, Run monthly strategy sessions with clients, proactively identifying opportunities and risks before they surface, Drive multi-seat expansion by understanding how value scales across a customer's organization, Build the Account Director playbook from scratch to enable future hires, Be forward-deployed: go to customer offices when needed—we still do this, and it matters, Feed customer insights directly to the founding team to shape the product roadmap
Qualifications: 5+ years of B2B SaaS experience in a senior client-facing role—account management, customer success, or full-cycle sales—ideally in marketing software or tools sold to GTM and marketing leaders, Early-stage startup experience (pre-seed to Series A) where you built process from scratch, iterated on first principles, and found the path to revenue without a playbook, Exceptional written communication: You can write the internal memo for your champion that makes the business case clearly enough to circulate the C-Suite without you in the room, Technical aptitude: Able to explain and demo a technical product clearly without being deeply technical yourself., Marketing knowledge and taste: You don't need to be a marketer, but you need to understand content strategy, social, and what good looks like—enough to advise clients credibly.
Minimum Requirements: 5+ years of B2B SaaS experience,Early-stage startup experience preferred,Technical aptitude: Able to explain and demo a technical product clearly without being deeply technical yourself,Player-coach mentality: You're excited to be a top IC now and grow into a leader as the team scales,Marketing knowledge and taste: You don't need to be a marketer, but you need to understand content strategy, social, and what good looks like—enough to advise clients credibly,Strategic consultant mindset: You don't just manage accounts—you advise them. You understand their business deeply enough to challenge their thinking and guide their decisions,You own the entire customer relationship—from first conversation to long-term adoption
Screening Questions: Walk me through a deal you closed end-to-end,How do you build pipeline from scratch?,Describe a time you sold to both technical and non-technical stakeholders in the same deal,What metrics would you personally track in a founding AE role?,Why do you want to work at ImagineAI?
Company Information
About Company: N/A
Culture: N/A
Additional Information
Interview Process: Offer extended after trial, Trial extension (2 weeks) for further evaluation, We decide not to extend an offer, You decide we're not a good fit (totally ok—better to know early), We'll invite you to Slack, Notion, and provide an email before you arrive, Review all sales materials and join us on calls, Take 1 call yourself, Try sourcing some prospects, Work alongside us on an account, Get to know the team personally, have food together
Day to day: Own the full customer relationship end-to-end—from first demo to onboarding, adoption, and expansion, Deeply understand each customer's business goals, content strategy, and what success looks like to them, Lead discovery conversations that get to the real problem, not just the surface ask, Act as a strategic advisor on content motion, LinkedIn presence, and executive positioning—not just a vendor pushing features, Run monthly strategy sessions with clients, proactively identifying opportunities and risks before they surface, Drive multi-seat expansion by understanding how value scales across a customer's organization, Build the Account Director playbook from scratch to enable future hires, Be forward-deployed: go to customer offices when needed—we still do this, and it matters, Feed customer insights directly to the founding team to shape the product roadmap
Team: The role reports directly to the founders.Sky Yang is the Co-founder & CEO of Imagine AI. Before Imagine AI, Sky was the youngest-ever elected Student Body President at UC San Diego, where he led 32,000 students and successfully raised $150M for university infrastructure improvement. He also founded the nonprofit Break the Outbreak, scaling it to a 400-person organization operating in 53 cities/18 States. His expertise lies in building communities and mobilizing resources to solve critical bottlenecks— now he help B2B companies scale.Neo Lee is the Co-founder & CTO of Imagine AI. He is a researcher in Mathematics and Artificial Intelligence from UC Berkeley, where his work focused on LLM interpretability and non-cooperative stochastic games.
Growth: Keep growing and keep being challengedEvery 6 months, we will try to give everyone a new role. It doesn’t mean going from say a salesperson to an engineer, but rather like owning a bigger scope of work, taking more challenging responsibilities that push you to learn and grow. We will try to ask you where you want to be in your career in the next 2-3 years, and we will work with you to put together a plan, helping you get the skills and experience you need, and guide you on a course to get there.OwnershipWe like people who have ownership over your domain, if the project is assigned to you, then you should be the owner of such project unless stated otherwise. Proactive ownership is extremely important, what it means is you should be actively working on projects you picked up and depends on the order of importance, making sure it goes through. If no one puts their hand up because it’s tricky/not obvious/everyone is super busy, the relevant people that touch the thing should decide between them.
Ideal Candidate Profile: Business people that we love working withVery proactive and immediate, reliableWe love people that are proactive, it means you will proactively check-on customers, follow up on customers, proactive means → self motivated to be active all the time; this also means when there are no sales calls you will talk to customers or try to source deals.Immediate is a great way to discern how much you care. We love people that are customer-obsessed and will likely respond faster than letting customer hang until SLA.Reliable is shown through if you follow through with what you say 100% of the time. When you manage an account, you own that account 100%, meaning that if there is anything that happens to that account (imagine it to be an egg) you will be there to support them (just like you wouldn’t crack an egg).Obsessed with qualityAs part of the company quality, we like people that are proud of their work. This is especially true when it comes to customers. Quality over everything, it is important to be obsessed with how you can best support your accounts by having quality in what you do.Hustle (Rice farmer mentality)We love sales people with rice farmer mentality, the story goes that rice farmers sometimes have to be in the field 365 days a year, but you will not fail to feed your families. They are also characterized by high collectivism, interdependence, and holistic thinking, stemming from the intense labor and coordinated water management required for paddy farming. We love sales people who has a drive to get the next customer, who has the mentality that if you work hard enough you will not fail to make your family rich or land the next deal. Working as a team is extremely important too in sales, we love people that can help each other close deals, support each other with their perspective accounts.
