Job Details

Job Overview

As a Senior / Founding Forward Deployed Engineer, you'll lead the integration of customer ecosystems and enhance AI-driven needs analysis. This role bridges engineering, product, and customer experiences. Responsibility: Design and implement integrations with core customer systems, ensuring reliability and scalability. Qualification: 5+ years of ML expertise (PyTorch, TensorFlow) and 2+ years with LLMs. Responsibility: Deploy AI systems in organizational contexts, focusing on accurate, sa...

Responsibilities

Solutions / Forward-Deployed Experience

  • Senior-level experience as a Solutions Engineer, Forward Deployed Engineer, or similar customer-facing technical role.
  • Track record owning complex customer deployments from discovery through go-live and post-launch iteration.

Integrations, APIs & Data Pipelines

  • Strong background in APIs, integrations, and data pipelines across systems such as HCM, LMS, CRM, or equivalent enterprise platforms.
  • Hands-on experience implementing integrations via REST APIs, webhooks, and/or integration platforms (e.g., Workato, Zapier, MuleSoft, Tray.io).
  • Ability to design integration patterns and reusable templates that make future deployments faster and more repeatable.

Customer Collaboration & Communication

  • Comfort working directly with enterprise customers on ambiguous, high-impact problems.
  • Excellent communication skills; able to explain technical trade-offs clearly to both technical and non-technical stakeholders.
  • Proven experience partnering with product, engineering, sales, and customer success to turn customer insights into product and platform improvements.

Mindset & Ways of Working

  • Able to think both tactically (shipping integrations) and strategically (building systems and playbooks that scale).
  • Thrives in fast-moving startup environments with high ownership, autonomy, and accountability for business outcomes.
  • Excited to help define and build a solutions / FDE function, including processes, documentation, and eventually a small team.

Qualifications

Machine Learning Expertise

  • 5+ years of experience in ML (PyTorch, TensorFlow).
  • 2+ years of hands-on experience working with LLMs (Hugging Face, OpenAI, Anthropic).

AI System Development

  • Proven experience building and deploying production AI systems, including RAG and vector search.
  • Strong knowledge of prompt engineering, AI safety, and content filtering best practices.
  • Comfort architecting scalable infrastructure that integrates into complex environments.

Customer Engagement & Communication

  • Experience working directly with customers to deploy and iterate on technical solutions in real environments.
  • Excellent communication skills with the ability to explain complex concepts clearly to both technical and non-technical stakeholders.
  • Proven ability to gather feedback, shape product direction, and collaborate effectively with cross-functional teams.

Technical Proficiency

  • Familiarity with Rails is a plus, but not required — strong candidates can ramp up quickly.
  • Experience with REST APIs, PostgreSQL, ActiveRecord, and RSpec.
  • Understanding of frameworks like LangChain or LlamaIndex, or the ability to learn them rapidly.

Builder Mindset

  • Thrives in ambiguity, learns quickly, and iterates fast in lean environments.
  • Excited to work in a small, high-impact team where communication and ownership are key.

Ideal Candidate

Ideal Candidate Profile

  • Senior solutions or forward-deployed engineer who loves owning complex customer integrations end-to-end and seeing them run in production.
  • Equally comfortable talking to CIOs and admins as you are reading API docs and debugging data pipelines.
  • Enjoys turning bespoke projects into reusable patterns, templates, and playbooks that make the next deployment easier.
  • Motivated by cross-functional outcomes (revenue, retention, adoption), not just tickets closed.
  • Excited to help define what “Forward Deployed Engineering” means at Arist and to grow into a leadership role as the team scales.

Must-Have Requirements

  • 6+ years of professional software or solutions engineering experience, including senior-level work as a Solutions Engineer, Forward Deployed Engineer, or similar customer-facing role.
  • Demonstrated experience owning complex customer integrations end-to-end (APIs, webhooks, data pipelines, or integration platforms such as Workato, Zapier, MuleSoft, or similar).
  • Strong background in APIs, integrations, and data pipelines; able to design patterns and reusable templates that make future deployments faster and more predictable.
  • Comfort working directly with enterprise customers on ambiguous, high-impact problems and collaborating closely with product, engineering, sales, and customer success.
  • Based in the US with existing work authorization; Arist requires US citizen/visa only for this role.

Screening Questions

1. (Optional Video). This step is completely optional. If you’d like, record a short 2–3 minute video introducing yourself and your experience — or share a recording of your interview with the recruiter if that’s easier. You can upload the link via Loom or Google Drive. This just helps us get to know you better, but there’s no pressure if you’d prefer to skip it.
2. (Optional Portfolio / GitHub) If available, please share a link to your GitHub, portfolio, or any recent projects you’ve worked on. This is entirely optional but helps provide more context about your work.
3. Are you comfortable building with AI hands-on and working directly with customers to gather feedback, shape features, and help launch new products? Please share an example of when you’ve done this or how you would approach it.

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