Location: NYC (Preferred) or SF Hybrid - (10-20% Travel Due to Customers being in Law Enforcement)
Salary / Hourly Rate: $150,000 - $225,000 per year
Benefits: Equity compensation (early-stage startup equity),US Citizens Only
Role Information
Role Overview: N/A
Responsibilities: Own end-to-end UX design for investigator-facing product features., Conduct user research with detectives, investigators, and analysts to deeply understand investigative workflows., Translate messy, real-world workflows into clear product flows and interfaces., Collaborate closely with engineers and founders to define product requirements and iterate quickly., Produce PRDs / product specs that clearly communicate user problems and proposed solutions., Prototype and test new ideas quickly with internal teams and external users., Continuously improve usability and workflow efficiency for high-stakes investigative work., Help shape the long-term design system and UX philosophy of Closure’s product.
Qualifications: 3+ years of experience in product design, UX design, or product UX research, Experience designing complex workflows or data-heavy software products, Deep, hands-on experience conducting user research directly with customers and translating those insights into shipped product changes — this is not a "design from the office" role, you will sit with detectives and investigators regularly, Experience working closely with engineers in fast-moving startup environments, Ability to write clear product specs or PRDs, Strong product thinking and problem-solving ability
Minimum Requirements: Must be a U.S. Citizen.,Proven experience working with or within a top high-growth startup or elite technology company (examples: top YC startups, Palantir, Stripe, Ramp, Notion, Figma, Scale AI, Anduril, etc.).,Demonstrated experience conducting user research directly with end users and shipping product changes based on those insights (not through a separate research team)
Day to day: Reviewing product usage or investigator feedback, Talking directly with users about investigative workflows, Designing or iterating on product flows, Collaborating with engineers on feature implementation, Writing product specs for new improvements, Prototyping new ideas to test with users
Team: Founders and leadership, Forward-Deployed Engineers working with investigators, Backend and AI engineers building the platform
Growth: Shape the core UX philosophy of Closure’s platform, Influence how AI is integrated into investigator workflows, Potentially grow into Lead Product Designer or Head of Design
Ideal Candidate Profile: Independent contributor who enjoys owning product problems end-to-end, Proven track record of being directly embedded with end users in the field — conducting their own user research and using it to ship measurable product improvements, Not someone who designs from within a product team while a separate research team talks to users, Has thrived in a fast-moving startup environment with true high-ownership, not just a large company with "startup culture", Combines UX research and product design, Strong product intuition and execution ability, Executor mentality — someone who builds, ships, and iterates quickly
